Frequently Asked Questions

From customer's just like you.


How long does it take to receive my order?

We pay for Priority Shipping via the United States Postal Service, this means you should receive your product within three days of ordering. This is an estimate and can not be guaranteed. You can track your package using the tracking information sent to you upon shipping. If you have not received your product and you did not receive tracking information please contact at

Why did I not receive a confirmation email or tracking information?

Our system automatically sends confirmation emails as soon as an order is placed. In addition, we also send tracking numbers from USPS as soon as your product ships. If you did not receive either please check your spam folder. If it is not there then your firewall protection may be blocking our email. You can contact us at and we will assist you further.

Does CBD BioCare ship outside the USA?

Yes! As of January 2018 we will now be shipping to Canada and the United Kingdom. For other countries, we will consider shipping for bulk /wholesale orders only. Please contact us for further information.

Is CBD oil legal in all 50 states?

Yes, CBD oil that is extracted from hemp is legal in all 50 states, thanks to the 2014 farm Bill. Read more….

Can I fail a drug test by taking CBD oil?

Our CBD oil has no THC, so there are no drugs in our CBD oil. Watch this to learn more…..

What makes CBD BioCare oil different?

CBD BioCare offers full spectrum CBD oil, it’s organically grown in the USA, we use a CO2, full plant extraction method and our products have no THC! Watch this to learn more…..

What is the difference between a CBD isolate and a CBD full spectrum oil?

CBD when isolated from the plant contains no other cannabinoid other than CBD. Full spectrum CBD oil contains CBD, along with dozens of other cannabinoids. Many experts are finding that when CBD is combined with the other cannabinoids, terpenes and flavanoids, there is greater medicinal value. The value is often referred to as the entourage effect. Watch this to learn more……

How much CBD oil should I take?

Unlike drugs or medicines we normally take, CBD is a natural alternative and is considered a supplement. Unlike traditional pills that rely on our weight and condition, CBD is not a one size fits all product. One person may take a full dropper of the 500mg oil and the next make take a full dropper of the 1500mg to receive the same benefit. We have also noticed different conditions need less. For example, Parkinson’s patients often need very little product to receive results.

Dosing recommendations from our medical advisor, Dr. Jonn Desnoes:

You can take the higher potency formulas once a day or the lower potency formulas multiple times a day, either will work. Anyone that has a health conditions that they want to address can take the lower potency products multiple times a day. So you can take the 500 mg 3x a day or the 750 mg 2x a day. Sometimes using a lower potency and dosing more frequently will produce a quicker effect with a biological compound like CBD. Since we all have (biochemical individuality), we have to experiment a little to find what works best for us.

With people like myself that have a problem with pain it is easier for us to know what dose/frequency is working for us since the remediation of the pain gives us excellent feedback. With people that have trouble sleeping I recommend taking a dose of the CBD in the morning and an additional dose before bed, to help with relaxation and sleep.

When I was in private practice, I would recommended multiple doses of supplements or herbal formulas taken over time rather than one single large dose particularly with herbs and water soluble vitamins. Fat soluble vitamins can be taken in higher doses less frequently because being fat soluble they stay in the body for a longer period of time. That said even though CBD is fat soluble it functions differently than other fat soluble bio-compounds such as vitamin D or essential fatty acid’s etc.

In general, with any deficiency you need to start out with as much of the supplement or biological compound you can, so you can get a saturation level in the body. Again, we all are deficient in cannabinoids and need to build up these compounds in our system. When the body gets to that saturation level then it will utilize what it continues to need and the rest will just be excreted.

Also remember that with a complex biological/biochemical compound such as a full spectrum cannabinoid product like our CBD BioCare oils and because cannabinoids are part of so many physiological and bio-chemical functions in our bodies and brains, if you clear up a deficiency in a particular area of the body, the rest of the body may still need varied amounts of the other compounds to bring about homeostasis or balance. Therefore, the likelihood of the body not utilizing everything we give it is pretty much negligible.

Long answer, but the bottom line is; you cannot overdose on CBD!!

How much full spectrum CBD is in each product you offer?

Product / Full spectrum CBD oil content per serving:

250mg / 10mg

500mg / 20mg

750mg / 30 mg

1000mg/ 40mg

1500mg / 60mg

1oz pain balm/ 50mg per bottle

2oz pain balm / 75mg per bottle

Skincare products / 6mg per bottle



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