How long will it take to receive my order?

Most package arrive within 3-5 days from the day it is shipped via the United States Postal Service. This is an estimate and can not be guaranteed. You can track your package using the tracking information sent to you upon shipping. If you have not received your product and you did not receive tracking information please contact at customercare@cbdbiocare.com.

Why did I not receive a confirmation email or tracking information?

Our system automatically sends confirmation emails as soon as an order is placed. In addition, we also send tracking numbers from USPS as soon as your product ships. If you did not receive either please check your updates, promotions and even spam folder. If it is not there then your firewall protection may be blocking our email. You can contact us at customercare@cbdbiocare.com. and we will assist you further.

Does CBD BioCare ship outside the USA?

Yes, we ship to the United Kingdom, several islands, Mexico and Puerto Rico.

What happens if my order shows delivered but I never received my package?

This is rare but it does happen. We fulfill the order and ship it via USPS, once the post office delivers we consider our job completed. However, if the package is missing, perhaps stolen this is bad news for everyone. You have two options, you can contact the post office and submit a claim, but they require you wait 30 days from the marked date of delivery. Or if you need assistance please contact us at customercare@cbdbiocare.com.

Is CBD oil legal?

According to the 2018 Farm Bill, CBD BioCare is permitted to ship our products to all 50 states and more than 40 countries. However, you may want to check your state laws in terms of legality. Remember, our products have very low to no detectable levels of THC. Often the restrictions, if any pertain to retailers more than consumers. Read more...

Can I fail a drug test by taking CBD oil?

We go the extra step to remove THC from our full spectrum CBD oil. Most often when we test the oil it does not have any traceable amounts of THC. However, at times, despite our greatest efforts there are minuscule amounts present. This is rare, but it does happen. Most drug tests are looking for 25ng or more to deliver a failed result on a drug test and that would be virtually impossible, even with trace amounts of THC. We do not proclaim to be experts on drug testing. Please read our COA’s on our website and decide based on what you read. To learn more click here.

What makes CBD BioCare oil different?

CBD BioCare offers full spectrum CBD oil, it’s organically grown in the USA, we use a CO2, full plant extraction method and our products have little to no THC!

What is the difference between a CBD isolate and a CBD full spectrum oil?

CBD when isolated from the plant contains no other cannabinoid other than CBD. Full spectrum CBD oil contains CBD, along with dozens of other cannabinoids. Many experts are finding that when CBD is combined with the other cannabinoids, terpenes and flavanoids, there is greater medicinal value. The value is often referred to as the entourage effect.

How much CBD oil should I take?

Unlike drugs or medicines we normally take, CBD is a natural alternative and is considered a supplement. Unlike traditional pills that rely on our weight and condition, CBD is not a one size fits all product. One person may take a full dropper of the 500mg oil and the next make take a full dropper of the 1500mg to receive the same benefit. We have also noticed different conditions need less. For example, Parkinson’s patients often need very little product to receive results. Learn more here.

What is your natural flavoring in your peppermint flavored oil?

USDA Organic Ingredients: Organic sunflower oil, organic peppermint oil.

How much full spectrum CBD is in each product you offer?

Product / Full spectrum CBD oil content per serving:

  • 500mg / 20mg
  • 750mg / 30 mg
  • 1000mg/ 40mg
  • 1500mg / 60mg
  • 3500mg/140mg
  • 1oz pain balm/ 50mg per bottle
  • 2oz pain balm / 75mg per bottle
  • 3.8oz pain balm / 500mg per bottle

Skincare products:

  • 6mg per bottle / Anti Aging SkinCare
  • 25mg per bottle/ All Natural Line
Do you offer a military discount?

Yes! We value our active and retired military and we know they can benefit from our products. As our way of saying thank you we provide a 10% discount to military. Please email proof to customercare@CBDBioCare.com and we will grant this discount immediately. It is not able to be combined with sales, unless otherwise stated.